SHIPPING POLICY
At Trievease, we are committed to delivering your order promptly and securely. Here's what you need to know about our shipping policy:
Processing Time:
- Orders will be processed within 1-2 business days business days.
- Orders placed on Weekends or public holidays will be processed the next business day.
Shipping Time:
- Uk: Estimated delivery within 2-5 business days after processing.
- Europe: Estimated delivery within 5-10 business days after processing.
- Rest of the World: Estimated delivery within 7-15 business days after processing.
Shipping Methods:
- Track shipping is provided for all orders to ensure safe and secure delivery.
- Partnered with trusted courier services for reliable delivery.
Shipping Rates:
- UK Customers: Free shipping for order over £35, or a flat rate of £5 for orders below £50.
- Europe Customers: Free shipping for orders over £50, or a flat rate of £15 for orders below £50.
- Rest of the World Customers: Free shipping for orders over £60, or a flat rate of £22 for orders below £60. Additional fees such as duties, taxes, and customs charges may apply and are the responsibility of the customer.
Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate at the checkout.
- Trievease is not responsible for delays caused by incorrect or incomplete addresses.
Delays and Exceptions:
- While we strive to deliver orders on time, please note that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may impact delivery times. We appreciate your understanding and patience in such situations.
Shipping Updates:
- Once your order is shipped, you'll receive a confirmation email with a tracking number.
- Use the tracking link to stay updated on the progress of your delivery
- For any inquiries or assistance regarding your order's shipping status, please contact us at info@trievease.com or through our contact page.
By placing an order with us, you agree to abide by our shipping policy. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Trievease.