REFUND POLICY

Our 30-Day Return Policy

  • You have 30 days from the date you receive you order to request a return.
  • Eligibility: Item must be unused and in the same conditions as when you received them in their original packaging.
  • How to initiate a Return: Contact us at info@trievease.com with your order number and reason for the return.
  • Once Approved: We'll provide instructions for sending your item back.

Refunds

  • Upon receiving and inspecting the return we'll notify you about the approval or reject of your refund.
  • Approved return will be processed to your original payments methods within 5-7 business days.

Please Note

  • Shipping costs are non-refundable
  • Return shipping fees are the responsibility of the customer unless the item is faulty or damaged.

If more than 30 business days have passed since we’ve approved your return, please contact us at info@trievease.com.